Recenzije za SkatePro
Provjereni kupac | |
"I received the wrong products and had to follow up numerous times to be able to ship them back... ultimately having to pay part of the fee to return them." | |
Michael H. (Seattle) | 05/01/22 |
Odgovor od SkatePro: Hi there, Thanks for taking the time to leave us a review! I'm very sorry about the experience that you've had ordering with us. I can see that you've been in touch with my colleagues, who have sorted out the extra return fee for you. Again, I'm so sorry about the mix-up with your order and that you received the wrong items. This is definitely not the experience we want our customers to have. If there's anything we can help with in the future, please let us know! -- Samantha 😊 |
Provjereni kupac | |
"Once again, SkatePro had the scooter deck my son wanted in stock at a good price and shipped it to the US quickly, while scooter stores closer to us were back ordered. We are loyal customers now." | |
Adam Iversen (Hull) | 05/01/22 |
Provjereni kupac | |
"Delivered as promised." | |
Christopher Hieatt (Bend) | 05/01/22 |
Provjereni kupac | |
"Awesome product selection and very reliable!" | |
Eriq S. (Mckinney) | 05/01/22 |
Provjereni kupac | |
"She loved it" | |
Laura Pratt (Spring) | 05/01/22 |
Provjereni kupac | |
"Great product, great seller!!!" | |
eric remley (San Diego) | 05/01/22 |
Provjereni kupac | |
"Great experience. They had what I needed in stock and shipped fast. I was having a hard time finding the items in stock and needed both a men’s and women’s style. Will use again!" | |
C. Mackintosh (Murray) | 05/01/22 |
Provjereni kupac | |
"Fantastic prices. Fast free shipping to the US. Will buy from again." | |
Robert Goins (Maryville) | 05/01/22 |
Provjereni kupac | |
"It came from Germany so fast, you'd think Germany was across the street. I ordered during the rush of Christmas and I was astounded on how fast it got to Colorado. Smooth and solid it's a great trick scooter all-the-way-around. My son loves it." | |
RICK FRENZEN (LONGMONT) | 05/01/22 |
Provjereni kupac | |
"I had a wonderful experience working with Skatepro. They are very professional and service was expedient. Excellent experience overall" | |
Sylvia Mohen (New York) | 05/01/22 |
Provjereni kupac | |
"Awesome buying experience. I even recommended yall on a bmx sickness fb page." | |
Jason Hernandez (Slidell) | 05/01/22 |
Provjereni kupac | |
"J’ai apprécié les conseils offerts sur le site pour choisir convenablement la taille de la trotinette. La livraison rapide aussi." | |
Leyla D’Aragon Krim (Belœil) | 05/01/22 |
Provjereni kupac | |
"Great pricing and fast shipment! All the way to California USA!" | |
Steven Thompson (Bakersfield) | 05/01/22 |
Provjereni kupac | |
"I live in the southeast part of the US and was impressed with speed and quality of tracking and delivery." | |
Bradley P. (Kennesaw) | 05/01/22 |
Provjereni kupac | |
"My son liked the skate, shipping is fast" | |
Maria Hardison (Pinellas Park) | 05/01/22 |
Provjereni kupac | |
"Great service - didn't even realize that this was a European company until I received the shipping notification. So amazing shipping service, especially during the pandemic. Thank you SkatePro!" | |
Joel Osburn (Auke Bay) | 05/01/22 |
Provjereni kupac | |
"Buggy website which leads to wrong helmet size being sent and I am stuck having to return it and pay for it myself." | |
Jose Penalba (Miami) | 05/01/22 |
Odgovor od SkatePro: Thank you so much for your effort in writing this review. I can see you have been in contact with us about our return policy, but we did not know back then that you had issues with our size chart/the website. If the reason you have to return is a faulty website, we of course have to take the responsibility as SkatePro and make sure you can return an order for free. Please contact us again via email@skatepro.com. We are more than happy to look into it for you! 😊 // Doreen |
Provjereni kupac | |
"I was thankful that the skates shipped in a timely manner. They are working out perfectly for our sweet 4year old who hasn't spent any time on the ice. Thank you for the product. I have searched on line for quite some time to find the right product and yours was the only ones I could find to fit our needs. Thanks again! I hope your 2022 is extremely successful!" | |
Carol Dennis (Littleton) | 05/01/22 |
Provjereni kupac | |
"Bought my niece her first pair of skates from this website and she loves them!! I like how easy it was to add a helmet and knee pads for her. Shipping was pretty fast considering I ordered them last minute during the holidays. Definitely recommend Skatepro" | |
Diana Pereyra (West Covina) | 05/01/22 |
Provjereni kupac | |
"I am in the U.S. and I was very impressed with Skatepro's prices and how quickly they shipped. Good job Skatepro!" | |
Justin Jeremiah McCarthy (Hailey) | 05/01/22 |
Provjereni kupac | |
"Great products and shipping time. Would have appreciated more discrete packaging." | |
Jelilat Odubayo (Houston) | 05/01/22 |
Odgovor od SkatePro: Hi Jelilat, Thanks for taking your time and leaving a review!😉 Greatly appreciate your feedback, we are trying to work as hard as we can to ship out the goods to the customer as fast as we can. Sorry about the packaging, we definitely will take in into account for the future. We do not want to leave our customers dissatisfied. If there is anything else, let us know!😊 //Lina |
Provjereni kupac | |
"Amazing as usual." | |
Corey feaster (Elkins Park) | 05/01/22 |
Provjereni kupac | |
"Fast, efficient, couldn’t ask for more!" | |
Keelan Martin (Athlone) | 05/01/22 |
Provjereni kupac | |
"Excellent" | |
Elizabeth Chandler (New Castle) | 05/01/22 |
Provjereni kupac | |
"Cest arriver a temps" | |
Eric Giasson (L'islet) | 05/01/22 |
Provjereni kupac | |
"Grand daughter seems very pleased. great service" | |
Tim Sullivan (Drogheda) | 05/01/22 |
Provjereni kupac | |
"Good website , great service!" | |
Olivia S. (London) | 04/01/22 |
Provjereni kupac | |
"Great service" | |
Mette S. (Billund) | 04/01/22 |
Provjereni kupac | |
"I requested a refund, it was processed and i paid to have my skis shipped back. Now they are saying no refunds, and have automatically shipped my skis back without even speaking to me. Credit card fraud" | |
Vinny Varma (New Westminster) | 04/01/22 |
Odgovor od SkatePro: Thank you so much for your effort in writing this review. Our apologies once again for the mistake we have made. We will try to come as soon as possible to a correct solution. Please check the personal email I sent you, so we can issue a refund as fast as possible. // Doreen |
Provjereni kupac | |
"Super service" | |
Debbie Byrne (Gorey) | 04/01/22 |
Provjereni kupac | |
"Excellent service great quality" | |
cathy MURRAY (Dublin 5) | 04/01/22 |
Provjereni kupac | |
"Perfect, order went through smoothly, tracking was great and ski's arrived on time, and in great condition. Very happy with the overall experience, would definitely recommend." | |
Carl M. (Delta) | 04/01/22 |
Provjereni kupac | |
"Awesome customer service as always. I am happy with my item, shipping was fast. Online shopping at Skatepro is always a pleasure." | |
Katy F. (Margate) | 04/01/22 |
Provjereni kupac | |
"Fantastic skates and great service. 👍" | |
Richard SMITH (Burghfield Common) | 04/01/22 |
Provjereni kupac | |
"Awesome shop and service" | |
John Morgan (Tonbridge) | 04/01/22 |
Provjereni kupac | |
"Great store, I've bought from them a few times and I'm always satisfied." | |
Michael Leung (Surrey) | 04/01/22 |
Provjereni kupac | |
"Great product.... perfect company! Tx" | |
Yves junior tremblay (Saguneay) | 04/01/22 |
Provjereni kupac | |
"All is ok. Thanks In time." | |
Guy Colbert (La Tuque) | 04/01/22 |
Provjereni kupac | |
"Everything arrived on time Good quality product All round a great affordable website" | |
Louie Scrafton (York) | 04/01/22 |
Provjereni kupac | |
"Easy and efficient" | |
Peter S. (Ladock) | 04/01/22 |
Provjereni kupac | |
"Item bought was the item shipped, best price, quick delivery and friendly customer service! I would recommend!" | |
Alexandre Tommy (Lorraine) | 04/01/22 |
Provjereni kupac | |
"#love skatepro" | |
Takács Ádám (London) | 04/01/22 |
Provjereni kupac | |
"Very happy with the quality of skates I ordered." | |
Stuart R. (Crawley) | 04/01/22 |
Provjereni kupac | |
"Skate pro did what they needed to do. Thanks." | |
Michael L. (North Vancouver) | 04/01/22 |
Provjereni kupac | |
"Overall a great experience, price was very good, quality has been great and delivery was excellent" | |
Kieran Mcglynn (Swansea) | 04/01/22 |
Provjereni kupac | |
"Very happy. Good delivery service and son is over the moon with his board." | |
Jennie C. (Greystones) | 04/01/22 |
Provjereni kupac | |
"great" | |
Raj Borkhataria (London) | 04/01/22 |
Provjereni kupac | |
"Excellent service just before Christmas. Thunder 149 trucks are excellent as were the 52mm OJ wheels. I have a great set up now with my new Almost 8.5 deck. Will use skate pro again buy with confidence. Thanks" | |
Chris Linder (Torquay, Devon) | 04/01/22 |
Provjereni kupac | |
"Received in good time, easy to install, work like a charm!" | |
Gilbert Cyr (Ottawa) | 04/01/22 |
Provjereni kupac | |
"Excellent as always. Thanks" | |
R. Cote (North Gower) | 04/01/22 |
Provjereni kupac | |
"Good support, very helpful" | |
Dean lester (Newcastle under Lyme) | 04/01/22 |
Provjereni kupac | |
"I really liked the prices I saw so I placed an order for multiple decks and several other items. I was very happy with the order aside from one minor issue, which they quickly took care of beyond my satisfaction. So I'll be a repeat customer, thanks gang!" | |
Mark Majstorovic (London) | 03/01/22 |
Provjereni kupac | |
"Great place to get all my gear from with super fast delivery and amazing customer service! There was a slight mishap with my parcel (couriers fault not SkatePros) but it was all solved super speedily even though I got in touch with them over the holidays! One very happy customer who will be returning in the future!" | |
L. Banks (Ledbury, Herefordshire) | 02/01/22 |
Provjereni kupac | |
"Best extreme online shop i know. Fast shipping and a variety of different products." | |
Diogo Nascimento (LISBOA) | 02/01/22 |
Provjereni kupac | |
"Awesome customer service and the international shipping is insane quick!!" | |
Chris Webster (Beaverton) | 01/01/22 |
Provjereni kupac | |
"Great product, sturdy skates. My 7 year old wears them comfortably all day." | |
Laura O Dwyer (Clonmel) | 30/12/21 |
Provjereni kupac | |
"Very easy to order from. There was a bit of a delay in shipping but this was at the height of the COVID shipping issues and was not SkatePro's fault. Other than that delay the delivery was prompt and easy to track. I would definitely use SkatePro again." | |
Joseph Schwartz (Canoga Park) | 28/12/21 |
Provjereni kupac | |
"Garbage company do not buy from them you will be very disappointed I received a defective product and they did nothing to right the wrongs" | |
DUSTIN STOKER (Beausejour) | 28/12/21 |
Odgovor od SkatePro: Hey there, Thanks for taking the time to leave us a review! I'm so sorry to hear about the experience you've had with us so far. I can see that you've been in contact with us via email in order to find a solution for this problem. I will follow up with you in another email so that we can make sure we have this sorted out for you soon 😊 -- Samantha |
Provjereni kupac | |
"Great service" | |
Margaret farrell (Dublin) | 28/12/21 |
"Awesome, been ordering parts from here a while now, absolutely sick parts very high quality packaging, excellent delivery time. lovely all parts fit my bike perfectly, would recommend for every rider :)" | |
Kyron C. | 28/12/21 |
Provjereni kupac | |
"The worst customer service I have ever had. Never received my package, and asked for a refund many times, each time I was told an excuse. I opened a PayPal dispute, so I could get my money back, and then was told they would only return my money if I closed the dispute. There are way better skate shops out there, don’t waste your time with these guys." | |
Ryan Smith (Newfane) | 21/12/21 |
Odgovor od SkatePro: Thank you so much for your effort in writing this review. I'm so sorry to hear that you had to wait this long before you got your refund. We have just issued the refund for you now. Once again, our apologies for the inconvenience. // Doreen |
Provjereni kupac | |
"Best skate company A+++++" | |
Darius Bors (Ashbourne) | 18/12/21 |
Provjereni kupac | |
"Awesome company! Great prices and shipped quickly. I received my order about a week after I ordered. At first, I was a bit leary about ordering because the company is based outside of the United States... but I got my order without issues. Free shipping too - because I spent over $99.00 I highly recommend SkatePro, and I myself will be ordering from them again in the near future. Thanks, SkatePro!" | |
Michael D. (Toluca Lake) | 16/12/21 |
Provjereni kupac | |
"5 stars. SkatePro 4 life" | |
Matthew S. (Sacramento) | 14/12/21 |
Provjereni kupac | |
"Prix compétitif , Excellent service , l'agent a répondu à toutes mes questions et m'a guidé dans le choix qui me convenait le mieux pour l'achat de skis de fond et fixation, livraison rapide du Danemark au Canada (8 jours ); je recommende sans hésitation. Merci équipe Skatepro !!!" | |
Sylvie Cinq-Mars (Candiac) | 14/12/21 |
Provjereni kupac | |
"I bought a purple and green cruz scooter for my son I gave a big zero could not even be used once slashed in the handlebars the front wheel turns without even turning the handlebars and to crown it all returning the scooter almost costs me the price scooter wow me who wanted to recommend you to my friends my not really send a defective scooter it's a scam!" | |
Karyne Légaré (st lin des laurentides) | 08/12/21 |
Odgovor od SkatePro: Thank you for this review! I'm so sorry to hear about your experience. You are always welcome to contact us when you find a malfunction or defect on a product you bought. I could not find any email or phone conversation with you in our system. We are more than happy to help you, so if you wish to claim this product, please send some information and pictures to: email@skatepro.ca // Doreen |
Provjereni kupac | |
"Perfect all in one tool and top customer service. Thank you." | |
Andrew S. (Cowes) | 07/12/21 |
"i ordered a break and then realised i didn’t need one so i requested a refund and by the time i woke up the refund went in. so happy with their customer service" | |
Naomie Sharpe (Burton upon Trent) | 02/12/21 |
Provjereni kupac | |
"I bought an Element Hatched cruiser complete. It was delivered in good time to the UK and I had tracking info so I could see it was stuck for a short while in customs. Really pleased with the complete which was great value compared with other shops I looked at. Thanks Skate Pro!!" | |
C. Gray (Cheltenham) | 30/11/21 |
"Shopping with this company is easy and I plan on getting my next pair of quad skates from here too! The inline skates I got were a let down but it's the manufacturers fault, so not much to say in that regard. The skates came fast and the ordering process was super simple." | |
Brad Lewis | 28/11/21 |
Provjereni kupac | |
"Brilliant" | |
Debbie Foy (Dublin) | 28/11/21 |
Provjereni kupac | |
"Good parts" | |
Tadgh h. (Cork city southside) | 25/11/21 |
Provjereni kupac | |
"👍 great service" | |
Gary Brady (Ireland, Republic) | 24/11/21 |
Provjereni kupac | |
"Very sturdy, strong and great fun. (The owner said so)" | |
Barbara Kuruczne Kovacs (Naas) | 24/11/21 |
Provjereni kupac | |
"Great!" | |
Adi Sharma (Toronto) | 24/11/21 |
Provjereni kupac | |
"The Skim board is perfect. My son loves it." | |
Eli White (Orrtanna) | 23/11/21 |
Provjereni kupac | |
"Wery ok👍" | |
Genija K. (Monaghan) | 21/11/21 |
Provjereni kupac | |
"Good pricing and selections. UPS Shipping took longer than estimated as order sat in UPS warehouse for 13 days. Finally did arrive all in order,so I'm happy. Definitely will order again and recommend to others!" | |
tia s. (North Vancouver) | 20/11/21 |
Provjereni kupac | |
"This is the worst experience I have had purchasing skates. My package has been sitting Germany for 11 days. I had to chat (since they don’t bother returning emails) numerous times to be told if I cancel the order as it is not arriving on time I have to wait until it scans back in Europe. It never left Germany! They don’t have to wait an extra 11 days to get their money but it’s okay to that I am out of the funds and have no skates to show for it. There was no notification of any delays when I ordered. When I check in on Monday on my order a large yellow banner finally said their were delays. They will give a response to this review. Part of the retailer’s job is getting the product to the customer. To say sorry it’s wasn’t us does not alleviate the responsibility of the retailer. They wouldn’t even give me the price adjustment until the skates arrived…they take no accountability. Inlinewarehouse, proskater’s place and shop/task are legit and have never failed me." | |
Terrence W. (Albertson) | 19/11/21 |
Odgovor od SkatePro: Hi there, I'm very sorry to hear that you're unhappy with the experience you had with us. I can see that we were in correspondence quite often while your order was in transit to you, and have come to an agreement about how to make up for this delay that your parcel experienced while with UPS. Unfortunately, we did see that during this time that your order was in transit, UPS experienced delays between Germany and the US, which sadly affected many of our customers. 😕 I would like to take accountability on behalf of our whole team here at SkatePro, and apologize once more for the experience that you've had with UPS and the delay of your skate delivery. We do our best to solve these things as quickly as possible for our customers. We hope that you might give us a chance to redeem ourselves in the future. -- Samantha 😊 |
Provjereni kupac | |
"Ordered of this company couple years ago and was amazing ..delivery quick packaging was brilliant and service ..ordered of here 2 weeks ago and and totally wrong product arrived .. order aggressive roller blades and got a pair of classic roller skates !! Contacted them but no reply .. maybe it's a misshap or just bad service .. see if they contact me or reply in the next 4 days" | |
Dafydd Rhys thomas (Newport) | 18/11/21 |
Odgovor od SkatePro: Hi there, Thank you for taking the time to write a review ✌ I am really sorry about this 😟 I can see that we are in communication with you regarding this. I am hoping this issue will be solved by the end of this week! /Vesta |
Provjereni kupac | |
"It is very good" | |
ANNA Skrzydlewska (Dublin) | 18/11/21 |
Provjereni kupac | |
"All good! Cheers." | |
Mr T. R. (Peterborough) | 17/11/21 |
Provjereni kupac | |
"Fantastic service" | |
Kristen Fray (Portarlingron) | 17/11/21 |
Provjereni kupac | |
"Smooth transaction and quick service. Parcel tracking available. Overall very happy with SkatePro." | |
Hector O. (Birmingham) | 17/11/21 |
Provjereni kupac | |
"Great booties, fast shipping very satisfied!!" | |
Robbie S Smith (Oxnard) | 17/11/21 |
Provjereni kupac | |
"Best price ever for 2021/22 Marker Griffon 13 id ski bindings. I even had a choice of the color and 110 width I needed. Inventory and options are very poor in the USA on these bindings and they want full retail price. Was not sure about ordering from a shop in Denmark but USA reviews online were all positive on Skatepro. Bindings were shipped right away but then were stuck in Germany for about week, however they arrived in California two days after leaving Germany. Not bad at all considering all the worldwide shipping issues right now. Just in time for ski season if we get any snow here... Will definitely use Skatepro again for ski equipment." | |
Michael C. (San Jose) | 16/11/21 |
Provjereni kupac | |
"Great service and prompt delivery" | |
Trunal Patel (Kings Langley) | 16/11/21 |
Provjereni kupac | |
"Excellent service even my shipment was delayed by UPS. Timely response on email but not on phone calls. Keep up the excellent service." | |
NICK M. (Van Nuys) | 16/11/21 |
Provjereni kupac | |
"Product was just as described. Pink Camo tires are awesome, Very satisfied! Thank you :) Great price for BMX parts." | |
KIMBERLY GAMBLE (Welland) | 16/11/21 |
Provjereni kupac | |
"9.9" | |
Janice Wilnoty (Cherokee) | 16/11/21 |
Provjereni kupac | |
"The order came quickly. The skates fitted right and perform well." | |
Matthew Brown (Brighton) | 16/11/21 |
Provjereni kupac | |
"Skis are great, plus the free bag 💎" | |
Pierce C. (Carbondale) | 16/11/21 |
Provjereni kupac | |
"Measured the foot, chose the right size, size ok (length) although fits terrible, plasters on both feet, after heat moulding made it even worse, after doing so, no refund available, when contacted them was advised to try different brand, or other liner starting at £70. Went for this as I wanted some good brand, turned out not so good. Stuck with a pair of skates that I can't keep on my feet more than 2 minutes, so uncomfortable. I was very excited about rolling, but seems like it won't happen." | |
C. Toth (Peterborough) | 16/11/21 |
Odgovor od SkatePro: Hi Csaba, Thank you for your feedback! I am very sorry about your experience. When buying freeskates, it is important to get the perfect size, which we understand is very difficult to do online. We try to help and ease this process as much as possible, however, everyone's feet are different and skates can fit differently. It is very odd though that skates are still uncomfortable even after they have been heat molded... Unfortunately, once this is done, we cannot accept the skates back anymore as they have been customized. Our claims department advised to try out liners to see if this would improve the fit. I am truly, truly sorry about this... I hope this experience did not put you off from skating.. Let us know if you have any questions for us. /Vesta |
Provjereni kupac | |
"great stuff. best prices." | |
Stephen Harding (Watford) | 16/11/21 |
Provjereni kupac | |
"Great price, great product, shipping took a bit longer than I expected but I think thats more down to Brexit than Skatepro. I will use in future and recommend." | |
Christopher Dooley (Dublin) | 16/11/21 |
Provjereni kupac | |
"I had no problems happy with the shipping time." | |
SHIRLEY T. (maple ridge) | 16/11/21 |
Provjereni kupac | |
"Great service ! Ordered a scooter, Vans clothing and bmx accessories .. so happy with everything. Arrived in Ireland within a few days. My son will be blown away with how quality everything is." | |
Erika B. (Dublin) | 16/11/21 |
Provjereni kupac | |
"It tuck over 2weeks to get here and when it did it was missing parts and the cable was cut wouldn't be getting anything from here again" | |
Ben ayden butler (Mansfield) | 16/11/21 |
Odgovor od SkatePro: Hi there, Thank you for your feedback. I can see that the estimated delivery for your order was Monday 8 Nov - Wednesday 10 Nov and the parcel was actually delivered on the 11th November. I apologize about the delay. As for the missing parts and the cut cable, we would like to see some pictures of the condition of the item, so we could fix this issue. I have emailed to you regarding this, please check your inbox as well as spam folder. I hope we can solve this problem as soon as possible! I am sorry about your experience 😟 /Vesta |
Provjereni kupac | |
"Great and fast service! Love the skates!" | |
Luana Deane (Passage west) | 16/11/21 |
Provjereni kupac | |
"Brilliant service from start to finish. Easy clear website to navigate. All products arrived safe and in order" | |
Louise Kelly (Rathfarnham) | 16/11/21 |